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Privacy policy


Last updated: 1 September 2026

WHO WE ARE

Panta is a trading name of Wigley Enterprises Limited. Wigley Enterprises Limited is the data controller responsible for the personal information described in this Privacy Policy.

This policy explains what personal information we collect, how we use it, who we share it with and the rights you have in relation to your information.

INFORMATION WE COLLECT

When you contact us, submit an enquiry, book a meeting, become a customer or otherwise interact with us, we may collect information including your name, email address, telephone number, business name, website address, job role and the contents of your communications with us.

If you become a customer, we may also process information relating to your project, contracts, invoices, payments, subscriptions, support requests and our ongoing business relationship with you.

Payments are processed using third-party payment providers such as Stripe. We do not receive or store your complete payment card details. We may receive information relating to the transaction, such as your name, billing information, payment status, Stripe customer identifier and subscription status.

When you use our website, we may collect technical and marketing information such as your IP address, browser or device information, pages visited, referring website and information about how you reached our website.

This may include advertising and campaign information such as UTM parameters, referral information and advertising campaign identifiers. If you submit an enquiry, we may associate this information with your enquiry so that we can understand which marketing activities generate enquiries and customers.

BUSINESS CONTACT INFORMATION

We may obtain business contact information from publicly available sources including business websites, business directories, Google Maps, Companies House and other publicly accessible sources.

We may use this information to identify businesses that may benefit from our services and to contact relevant business representatives about Panta's services where permitted by applicable law.

Where personal information is used for direct marketing, you have the right to object at any time. If you ask us not to contact you for marketing purposes, we will stop and may retain limited information on a suppression list so that we can respect your request in the future.

HOW WE USE YOUR INFORMATION

We may use your information to respond to enquiries, assess whether our services are suitable for your business, arrange meetings, prepare proposals, provide website design and development services, manage projects, process payments and subscriptions, provide hosting, maintenance and support, maintain customer records and communicate with you about our services.

We may also use information to measure the effectiveness of our website and marketing, improve our services, prevent fraud or misuse, maintain the security of our systems and comply with our legal, accounting and regulatory obligations.

OUR LAWFUL BASES

We process personal information only where we have a lawful basis to do so.

Depending on the circumstances, we may process information because it is necessary to perform a contract with you or take steps at your request before entering into a contract, because we have a legal obligation, because you have given consent, or because it is necessary for our legitimate interests or those of another organisation.

Our legitimate interests may include operating and improving our business, responding to business enquiries, maintaining customer relationships, measuring marketing performance and carrying out proportionate business-to-business marketing.

Where consent is required for a particular type of marketing, tracking or other processing, we will request that consent separately. You may withdraw consent at any time.

CRM AND SERVICE PROVIDERS

We use trusted third-party providers to operate Panta and provide our services. These may include HubSpot for customer relationship management and meeting bookings, Stripe for payments and subscriptions, hosting and database providers, communications providers and other technology suppliers.

Where enabled and permitted, we may also use services provided by Google and Meta for advertising, analytics, attribution or conversion measurement.

These providers may process personal information on our behalf or, in some circumstances, as independent data controllers under their own privacy policies.

We do not sell your personal information.

INTERNATIONAL TRANSFERS

Some of our service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate protections and lawful transfer mechanisms are in place where required by data protection law.

HOW LONG WE KEEP INFORMATION

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, accounting and contractual obligations.

Enquiry and prospective customer information may normally be retained for up to 24 months following our last meaningful interaction with you, unless we have a reason to retain it for longer or you ask us to delete it sooner.

Customer, contract, invoice and accounting records may normally be retained for up to six years after the end of our business relationship, or for longer where required by law.

Where somebody opts out of marketing, we may retain limited contact information for longer on a suppression list for the purpose of ensuring that we do not contact them again for marketing.

AUTOMATED PROCESSING

We may use automated rules to organise, prioritise or qualify enquiries, for example to determine the most appropriate next step after an enquiry is submitted.

We do not use solely automated decision-making that produces legal or similarly significant effects on individuals.

COOKIES AND TRACKING

Our website may use cookies and similar technologies for essential functionality and, where enabled and permitted, analytics, advertising and conversion measurement.

Further information is available in our Cookie Policy.

YOUR RIGHTS

Depending on the circumstances, you may have rights over your personal information including the right to request access, correction, deletion, restriction of processing or transfer of your information, and the right to object to certain processing.

Where we rely on consent, you may withdraw your consent at any time.

You have the right to object at any time to the use of your personal information for direct marketing.

These rights are subject to certain legal limitations and exemptions. For example, we may need to retain information where we are legally required to do so.

To exercise your rights or ask a question about how we use your information, please contact us.

COMPLAINTS

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve them.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations. The latest version will be published on this page.

CONTACT

Panta is a trading name of Wigley Enterprises Limited. Questions about this Privacy Policy or our use of personal information can be sent to us through our contact form.